Featured Questions

I am interested in Drop-Ship service or want to ship my order to my friend
If you want to ship your package to other person, please select Western Union as the payment option. You may see the option during the check-out. Please be carful not to choose Paypal instead. For some technical reason, Paypal will automatically switch the shipping address to yours.
After you make a Western Union order, the order status will show like "Awaiting Western Union Payment." You will get a payment guide message from us. Please follow the guide and make your payment to our Paypal account: Kpoptown@hotmail.com.
Then let us know your order number and Paypal transaction ID. We will update your order status to "Payment accepted" and proceed your order. 

I would like to be a wholesaler/reseller.

Please contact Kpoptownservice@gmail.com. We will give you more detail.


Faq Sections

Shipping
Do you ship to my country?

Sure, We ship WORLDWIDE!


How long does shipping usually take?

EMS shipping takes 2 - 7 days for delivery. Small packet and K-packet usually take 2 - 4 weeks, but to Canada and some European countries, it may take 4 - 6 weeks because of strict customs regulations.  Shipping may take up to 2 months to South American countries.  Both small packet and K-packet are very reliable. Your package will arrive safe and sure. 


How much is the shipping cost?

The shipping cost depends on the package's weight, destination country and carrier.  Please add your items into the cart. Our system will automatically show your shipping cost after you decide items and shipping address.


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Product - CD & DVD & MD
Is the album a “first press”?

If you place your order during the pre-order period, the album is the first-press for sure. After the pre-order, however, We cannot assure whether an album is a first-press or not; the manufacturer does not show the press version on the cover, and we cannot check the inside since the album comes to us sealed.


Are photocards included in my album?

The photo card usually comes with only the first-press, but it varies among albums. We usually make it clear on the item page, so please check the item description for the album. If you place your order during a pre-order period, the album is the first-press for sure, but after that, We cannot ensure that you will get a first-press. The manufacturer does not display the press version on the cover, and we are not able to check the inside because the album comes completely sealed.


I wanted a poster with my order but I forgot to select it when purchasing my CD.

Please contact Kpoptownservice@gmail.com and identify your order number. We will help you add a poster to your order.


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Product - Jewelry
I do not know what Ring Size should I choose ?


Product - Lenses
How to use contact lenses


CE certification


Order
How do I cancel my order?

Please contact kpoptownservice@gmail.com and ask for cancellation. We will cancel your order and get you a refund within six business days.

Please note that Paypal transaction fee $0.3 will be deducted from your refund. 


How can i buy Gift voucher for my friends

Please visit think link


Product - ETC
I received my product but it is damaged.

Please contact kpoptownservice@gmail.com and show us the picture of the damaged goods. We will look into it and do our best to help you out.


What size should I choose when I buy shoes or clothese

 

 

 

 

 

 


How to Store a Wig

 

You can become even more beautiful by finding a hair style that matches you.

We offer a great selection of the best quality wig accessories in reasonable price.

PINKAGE WIG SHOP where you can find yourself prettier beyond imagination.

 

앞머리가발 보관법

 

 

붙임머리, 포니테일 등 보관법

 

 

 

 

Remove the wig from your head and place it on a styrofoam head. 

This styrofoam head will keep the hair in place as it should be and will keep the part in place.

 

 

Place your wig away from heat, dust or any other environmental condition that may cause it damage. 
It is best to keep your wig in a clean place and in an open space. 
Only when traveling should a wig be placed in an enclosed area.

 

Store your wig in high places away from pets and children. 
You don't want your wig to be ruined by cats using it as a toy or children wanting to play dress up with it.

 

Purchase a wire rack to store your wig. This is an alternative to the Styrofoam head idea. 
The wire rack will allow for air to circulate throughout your wig and keep it smelling fresh.

 

Place your wig very carefully in a portable travel storage container when you take trips. 
This type of device can support and protect your wig. 
This will be best so that the wig does not get crushed or lose its shape during your travels.
 

 

Here are some tips in storing wigs. 
Comb out the wig. Run a wide-toothed comb through the wig to keep it tangle-free. 
Do it carefully, making sure not to pull the hair. 
If you sharply comb it out, your wig might lose some strands in the same way that real hair does. 
If the tangles are quite hard to undo, gently comb your fingers through the wig. 
Just a reminder: the comb should be solely used for the wig and nothing else. 
It should not be used to brush a stuffed animal, comb your own hair, or groom a pet.

Use wig head to store your wig. Wig head helps in keeping the shape and form of the wig. 
It works much better than a box because it minimizes tangles and does not enclose the wig. 
But if you do want to use a box, make sure the wig is fitted into a wig head. 
You have a lot of choices when it comes to wig head. 
You can choose the most commonly used Styrofoam head, elongated wig heads for long wigs, or collapsible heads for traveling.

Buy a wig stand. Other than a wig head, you can also purchase and use a wig stand. 
Like the wig head, it preserves the form and shape of the wig and keeps it from getting tangled.

Use a wig net or scarf to cover the wig. 
You don't want your wig to get musty and dusty, do you? 
So to keep it always clean, cover your wig with a wig net or scarf. 
This also keeps the wig in place and tangle-free when the wind or soft breeze blows.
You can also cover it with a plastic, but make sure to leave an open side to allow for air circulation. 
This then will prevent moisture from locking in.

Place the wig in area where it is not exposed to heat and dust. 
Continuous exposure to heat and dust may cause your wig damages, so unless you have budget for repair and replacement, make sure to store it in an area where it is protected from such elements.

Keep the wig away from children and pets. 
Children and pets are curious beings, and wigs to them are not fashion items but toys to play with. 
So to spare your wig from potential damages, lock it up in your room or place it in an elevated area where it's beyond kids' and pets' reach. 


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SHOPPING
Does my purchase count on the Hanteo Chart?

Sure! We send our purchase data to the Hanteo chart directly. You can support your favorite artist by shopping with Kpoptown.


I have an item that I would like to purchase but it is not listed on kpopown.

Please send the picture or link of the item you are interested in to this e-mail address: kpoptownservice@gmail.com. We will do our best to get them in stock. Any suggestions will be appreciated!


Do you restock your items?

We restock most of our items per week (or a couple of weeks). If you have any item you are interested in, please contact kpoptownservice@gmail.com and let us know. We will do our best to have it in stock again.


Wholesale / Reseller
I am interested in Drop-Ship service or want to ship my order to my friend
If you want to ship your package to other person, please select Western Union as the payment option. You may see the option during the check-out. Please be carful not to choose Paypal instead. For some technical reason, Paypal will automatically switch the shipping address to yours.
After you make a Western Union order, the order status will show like "Awaiting Western Union Payment." You will get a payment guide message from us. Please follow the guide and make your payment to our Paypal account: Kpoptown@hotmail.com.
Then let us know your order number and Paypal transaction ID. We will update your order status to "Payment accepted" and proceed your order. 

I would like to be a wholesaler/reseller.

Please contact Kpoptownservice@gmail.com. We will give you more detail.


Payment
What methods of payment does kpoptown accept?

You can make your payment either through Paypal or Western Union. If you purchase more than $500, you may transact the money directly to our bank account. If you intend to do so, please contact kpoptownservice@gmail.com first.


I am trying to pay using Paypal but I keep receiving error messages.

The most common reason for the error is that your shipping and(or) billing address saved in your Paypal account have some kind of problem. Please contact Paypal and ask for further assist.


How do I pay with Western Union?

Please go to a Western Union store or on their website, www.westernunion.com, to proceed your order. After making your payment, you will receive MTCN numbers. 

Please send us your MTCN, Payment Sender's First Name, Last Name, Country, and order number. We will proceed your shipping after we check this information.

Please make the payment within 2 - 3 days, or your order will be canceled. 

Receiver Name :Dongjin Heo

Country : South Korea


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Product added to wishlist