Will I have to pay customs duties and taxes on my international order?

Please be aware that customs duties and taxes are not included in the purchase price of your items when you shop with us. These additional charges are the responsibility of the customer and vary from country to country. It is important for you to be informed about these potential extra costs as they are not determined or collected by our store, but by your local customs office.

We highly recommend that you contact your local customs office for detailed information on the duties and taxes that may apply to your order. This will give you a clearer understanding of the total cost of your purchase and help avoid any surprises upon delivery.

Additionally, it's crucial for customers to actively claim their packages from customs if required. In some cases, customs offices may hold a package until the necessary duties and taxes are paid, or they might need additional information from you. Failure to claim your package in a timely manner can result in it being returned to us or, in some instances, destroyed or abandoned.

Therefore, staying proactive in tracking your shipment and responding promptly to any customs-related communications is essential. By doing so, you can ensure a smooth delivery process and avoid any unnecessary delays or complications.

Does this answer your question?
Sorry about that
How can we improve it?
Your feedback helps improve this answer for everyone.

KPOPTONW's Forwarding Service

IOS APP Download

Android APP Download

Product added to wishlist